Turning a complex business manual process into a sleek, intuitive user interface.
The client for this product had quite a complex business process. They tasked me with taking their lengthy manual submission process and turning it into an easy to use digital product. So we did a few workshops to begin with where we mapped out the product user journey. We also did some creative exercices where we would sketch ideas and select the best ones.
PROCESS, TOOLS AND HANDOVER
My process for this was really simple, I just grab all sketches from the workshops and mixed them in to one amazing dashboard. From there I started designing the wireframes and make them as a working prototype. After everything approved and tested was time to design the user interface with some amazing colours using Sketch app. The Handover to the developers was super efficient using Zeplin plugin for Sketch app.
The result is an amazing platform with vibrant colours, amazing interactions and data visualization, in a boring insurance world. The client was very happy, not just with the result but also because he was involved in the very beginning of the process.
LINKS TO PROTOTYPES